Please feel free to reach out via DM using this link. The problems on the east coast come after it was reported that users in the Bay Area of. It does not store any personal data. Please let us know what issue you are experiencing with Comcast Xfinity: Thank you for the report! Some of these factors are unforeseen circumstances. Full restoration could take some time across the region. Comcast Xfinity is having issues since 05:40 PM EST. This site uses cookies to enable your digital experience. Someday I'll learn to not give you money. Find out what is going on. Comcast's Xfinity customers across the United States reported nearly 54,000 outages early Tuesday, according to the outage-tracking website Downdector. One would assume it exists somewhere. The outage reports highlighted in this tracker are based . This cookie is set by GDPR Cookie Consent plugin. My internet went out at about 8:30 last night and woke up it still out. @RobMayeda Comcast down here in Fairfield. Having an app to check after an outage has begun is unhelpful. New comments cannot be posted and votes cannot be cast. Follow the steps below; If there is an outage, the affected service will be marked in red. Soon it will clear up. I am my own communications network. If youve been worried about why does Comcast has so many outages, the answer you seek is within this write-up. on phone 20 minutes now refreshed box umpteen times and still waiting. Why is my Comcast Internet signal so bad? Over 20,000 reports were made starting around 1:24 a . Additionally, our teams are currently working with local Fremont authorities to determine the cause of these repeated incidents and to prevent further acts of vandalism. Bay Area to warm up now that another atmospheric river has cleared out. The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Vallejo and surrounding areas. This website uses cookies to improve your experience while you navigate through the website. Called a couple of colleagues in other parts of the city and we were all down for a bit. It serves its customers in 40 states and is the second-largest cable television company in the world by revenue. Who cares that I go over my limit cuz my Internet is down? This year, on [] Tips in case of an outage What if my power is out? Terms of Service. Keeps getting pushed back, no customer service available. ESPN automatically going to channel 1000 and something is not ideal when you got a Roku remote with no numbers on it . I had someone out Monday & outside connections needed to be updated! Youll get a message indicating if youre signed up to receive any alert. My bill went up $36 from last month, I dont think your worth it anymore . Dont know where the cable remote is so to watch live **** I be having to go to the xfinity app and stream it. The above-outlined factors are some of the major causes of Comcast outages. Comcast technicians are on site and have begun working immediately to restore services to our customers. Comcast Xfinity customers across the U.S. experienced rolling internet outages that started Monday night and continued Tuesday morning, according to internet analysts and user reports. Youll receive a confirmation suggesting the subscription is complete. These offerings are usually available in triple play packages. -Jay pizza favorite shuts down after 13 years, plus more closings, Your Privacy Choices (Opt Out of Sale/Targeted Ads). Any updates from Command Central? Unacceptable. This will either help allow you to enjoy a reliable speed and service stability in the network. This cookie is set by GDPR Cookie Consent plugin. Comcast officials said Tuesday they were investigating the cause of a widespread outage that disconnected thousands of people in the Bay Area from their internet, phone and cable services Monday night. View the Xfinity outage map and find out when an area will be back online. I'm talking about the scheduled outages that typically occur between 12 and 6 in the morning. Copyright 2022 Scripps Media, Inc. All rights reserved. Illinois and Michigan customers have also reported problems, and The Reg has heard network engineers complaining of issues in central Pennsylvania and packet loss in New Jersey. Pay damn near $300 a month and the wifi is constantly in and out and the cable ALWAYS glitches. Went out on all my devices a few minutes ago. No apparent evidence of #CustomerService @Xfinity @XfinitySupport. You are a straight joke. Comcast has not disclosed the reason for the outages. An outage is declared when the number of reports exceeds the baseline, represented by the red line. Sorry, no map << Back to Outage Page Received 38 reports, originating from San Francisco Hayward Folsom Comcast Rings in the Year of the Rabbit with Chinatown, San Francisco, Comcaster Dillon Auyoung Shares His Experiences Celebrating Lunar New Year in San Francisco. Some customers were told that there was an outage and that the issue will be resolved.. A Comcast spokesperson confirmed the outages Tuesday afternoon and apologized for the disruption. All rights reserved. Normally the areas affected will be reported. Especially when you have **** on autopay! Stuff breaks. Frustrations? Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Mfers really be trying to get over! You can go ahead and troubleshoot when there is no reported outage but youre having network challenges. Please feel free to reach out via DM using this link. Repeated internet loss every night. Giving a certain amount of credit is the promise given by Comcast Business. We were told it'd be fixed by 6pm yesterday. Mike McGuire (@ilike_mike) November 9, 2021 Comcasts Xfinity customers across the United States reported nearly 54,000 outages early Tuesday, according to the outage-tracking website Downdector. pic.twitter.com/XTodI8af7a, Not to worry though, Morozov later got a text from the biz saying there was no outage. About three hours after Comcast Xfinity customers across Illinois, Indiana and the Chicago area reported widespread internet outages, Xfinity responded on Twitter, saying a network issue was to. Xfinity by Comcast outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. All rights reserved. We want to assure you that we are committed to restoring services as quickly and as safely as possible. In the last three months, how would you rate Comcast Xfinity? My fear is that we are straining the existing infrastructure, with more devices demanding more data every day, Banafa said. Some people work hours where they're home and online . Get browser notifications for breaking news, live events, and exclusive reporting. How the hell did my bill increase to $216!? Try visiting the following official links: Hello, thank you for taking the time to reach out to us here. Audio is on TBS, TNT & Tru TV!!! Kind of mad right now. Network and. Police are urging users not to. Comcast is starting to get customers back up and running from the Bay Area wide internet outage. Criterion Digital 2023. These cookies ensure basic functionalities and security features of the website, anonymously. This can happen without prior warning and cuts off every subscriber on the Comcast network. Comcast and Xfinity suffered the biggest service interruptions across its internet, cable, and landline products. Someday I'll learn to not give you money. I am up near Philadelphia. Realtime status of outages and problems with service providers. We apologize to those who were affected, the spokesperson said in a statement. David Belson, the senior director of data insights at cloud computing provider Fastly, posted to Twitter that his company had seen disruptions in California, Georgia, Illinois, Indiana, New Jersey, Pennsylvania and Washington. The most recent Comcast Xfinity outage reports came from the following cities: Some customers began reporting that their connections had come back at around 11 p.m. Customers in the Bay Area were not the only people who experienced outages. Call your internet service provider. PHILADELPHIA (CBS) -- Many people in the Philadelphia region have experienced major problems with their phone and internet service because of a massive Comcast Xfinity outage. Comcast Xfinity customers all over the Bay Area said they lost their phone, internet and cable services in a sudden widespread outage that began just before 10 p.m. Monday. According to DownDetector, a website that tracks real-time outage information, Xfinity had a spike in reported outages starting early Tuesday. We all know that equipment can fail (hardware and software related), storms can damage lines, drunken idiots can hit utility poles, and any of those things can happen without warning. -Johnny, We'd be more than happy to investigate this for you. Other viewers tell CBS3 they can't get through to Xfinity customer service, getting only a busy signal. @comcastcares using my data plan AT HOME really sucks! Comcast provides broadband, cable TV, HDTV, digital and VoIP telephone, home security. Before joining The Chronicle in 2021, she worked for USA Today, NPR affiliate KPCC and Curbed LA. Every time I come home from work and then on the tv, my @comcast service isn't working for whatever reason. Find out what is going on. Chase DiFeliciantonio is a reporter at The San Francisco Chronicle on the Transformation team, where he covers tech culture, workplace safety and labor issues in San Francisco, Silicon Valley and beyond. Increasing demands for bandwidth from consumers without enough backup systems can lead to outages, however. just to watch Warriors games Theme Scene is an independently owned cable TV & internet is comparison review resource. Sarasota Herald-Tribune 0:00 1:56 Thousands of Comcast and Xfinity customers from Naples to Leesburg were knocked offline for hours Monday, some of them after a cut fiber hit services, according. The cookie is used to store the user consent for the cookies in the category "Analytics". Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. Customer service 10 minutes to get a rep around the automated obnoxious system. CBS3's Natasha Brown will have the latest this afternoon on CBS3 at 4. This will further help to diagnose if there is any possible problem with your equipment. Theyll help you find out what is causing the problem and what to do. Yes Phone. Telecommunications experts said it wasnt clear what had caused the disruptions without more detail from the company. Missed all my ****. Can someone please let us know what's going on!!! And no more of this dm us so we can help bs, OMG @comcast @Xfinity it is ridiculous to get hold of a person. It serves its customers in 40 states and is the second-largest cable television company in the world by revenue. Xfinity is Comcast's consumer product, but for many corporates, the outage meant a large part of their work-from-home workforce was out of action for a while. If you're stuck staring at a blank TV or computer screen, check your Xfinity equipment before calling Xfinity customer service. Comcast has not disclosed the reason for the outages. How to prepare for a power outage. 3rd time on my area in the last 3 weeks. Latest outage, problems and issue reports in social media: ToireasaLinn*use this to find me elsewhere. These offerings are usually available in triple play packages. I never thought Id see the day that the @NHLFlyers would be lying to the fans and treating them like ****but then again I never thought theyd be owned by a piece of **** company like @comcast either #FueledByPhilly. @Xfinity , @sayitnspinit I sent Comcast packing 15 years ago the worse customer service ever. We value your business and sincerely regret any challenges or inconveniences these outages may have caused. Useful comments include a description of the problem, city and postal code. I've talked a lot about @Xfinity 's many many shortcomings but I'll admit if they've actually rolled out widespread 10Gi/s home internet service, that's pretty impressive. Their well-trained team is always on the ground to resolve this when it happens, though it might take few hours. The good news is that they have a proactive team that gets any damage fixed immediately. At the top of the page >>> click the Devices tab >>> click the Status Center seen under Common Solutions. Probably the server is overloaded, down or . Share them here. "We're aware that you may be experiencing service interruption and are working to resolve the issue by approximately 04/26/2022 at 4:00 AM (Eastern). For 2 years I have not had any issues! Hours later, many were still struggling to get back online. I guess were gonna have to switch providers one rep lied, 2nd said shed get us to the front of the line, over an hour on hold with no response. We apologize for any inconvenience and appreciate your patience.". Its more like a traffic jam. Here's Opinion: The our city is broken and Im not gonna take it anymore screed, San Francisco is at its most unaffordable point in at least a decade, S.F. If there is no such report, click Run Diagnostic. Useful comments include a description of the problem, city and postal code. #FedUp. According to a spokesperson, "Earlier, some customers experienced intermittent service disruptions as a result of a network issue. Comcast is starting to get customers back up and running from the Bay Area wide internet outage. Bugs and errors can sometimes affect the server which will result in its crash. At the moment, Comcast as a company still has fiber as their backbone network which has advantages and disadvantages. Now that Ive spoke to Xfinity I need to call all these companies! Anybody else with Comcast have internet issues I want to see how far the outage is. When did @ATT customer service become worse than Comcast? Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Any idea when that is working again? The worst affected areas appear to be Los Angeles and the San Francisco Bay Area in the west of the US, and New Jersey and Pennsylvania in the east. Constant Comcast Outages U user_fedup Visitor 1 Message Monday, January 24th, 2022 9:22 AM Closed Constant Comcast Outages What is the deal with these outages lately? Earlier, some customers experienced intermittent service disruptions as a result of a network issue. To do this text OUT to 26627. ET, according to Down Detector. Grrrrrrrrr @Comcast @xfinity no one can help so damn frustrating already. Archived post. Comcast Internet Outage. Xfinity so damn expensive for nothing. Unfortunately, todays incident is now the third occurrence. 04:46. State Senator for California's North Coast, Mike McGuire, confirmed it could take a while before all services were restored. With this, youll be informed when an outage happens. But pay for the service, right? Analytical cookies are used to understand how visitors interact with the website. Argh. Complete **** show, @Xfinity How do I get an update for this 17 hour outage? One of the major ones is the constant outage. But the issues seemed to finally be resolving by Tuesday afternoon, he said. My favorite thing ever ever ever is when I can't watch the last half/third/quarter/10 mins of a show I DVRed because your app is terrible @Xfinity ?#nowifi#notv#naptime, Hey @comcastcares, @comcast & @XFINITY -- can I get an update, please? #ComcastOutage #WorkAtHomeIssues. cable and ****** customer service The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. A. Reports Dynamics 0 2 4 6 8 10 Mon 27 03 AM 06 AM 09 AM 12 PM 03 PM 06 PM 09 PM Florida If you are thinking about @Xfinity or @Comcast don't! The internet and cable provider experiencing a major . Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. #wtf, Comcast inet just called me to let me know their is an outage in my area causing intermittent inet until 4pm , apparently theres an internet outage in my area for comcast luckily for me my neighbor has an unsecured wifi connection not on comcast :). Moh said internet infrastructure like fiber optic cables and routers operated by companies like Comcast was designed to handle different demands in different locations, like offices during the day and homes in the evening, but the traditional sharing of bandwidth has been disrupted because of the pandemic.. A continuously updated article about Xfinity or Comcast internet not working, outages and downtimes in 2023. . I am my own communications network. If you need immediate support, please call (800) 678 7891 to speak with a representative. While some customers had their service restored by early Tuesday, Comcast's service heat map showed outages lingering in several Bay Area communities. and their coverage can be accessed across all United States. We all know that equipment can fail (hardware and software related), storms can damage lines, drunken idiots can hit utility poles, and any of those things can happen without warning. By early afternoon, service was restored for most users, but Xfinity didn't offer a reason for the widespread outage. Users are reporting problems related to: internet, tv and wi-fi. 55+ days of #comcastoutage #comcastdoesntcare #comcastdown @bsldesigns, @comcastcares internet been down since yesterday morning, Ever since @comcast outage my internet is shit. Chase has degrees in journalism and history from Loyola University Chicago. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. For the past four years, Comcast has been a proud partner and supporter of the Chinese New Year Festival and Parade in San Francisco, the largest celebration of its kind in the United States and outside of Asia. We have addressed the issue and service is now restoring for impacted customers, as we continue to investigate the root cause. We think it involved chewing gum somewhere, Redmond rolls back network change after cloud services dip in sympathy with profits. Get your act together. But in a situation where youve waited and the error has not been rectified, you can the report using the Comcast status center. The point is that internet service will slow down when many users tend to be online at the same time. @comcastcares is San Francisco having issues? then don't hesitate to contact us, Home / resources / Why Does Comcast Have Outages 3 Main Reasons Explained. Give Light and the People Will Find Their Own Way. Love it #outage #comcastoutage #comcastdown #Comcast. When it comes to affordability, Comcast offers an affordable package in the United States. @comcast feeling the pain of your service increase! Everything You Need To Know. So severe was the problem that even the cableco's outage map fell over. Our lives are in your hands, and you have butterfingers? Looks like Comcast is having internet connectivity issues this morning with multiple areas in Philly. Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. Xfinity so damn expensive for nothing. Leave a message in the comments section! If thousands did that it may do the trick. Most Californians can put off filing taxes until Oct. 16 but should they? While we still don't know what brought on the mass outage through the region, we do know that customers nationwide are experiencing the same issues. Now it appears there is one in the #Philadelphia region this morning. Please do not call 911 to ask why your Internet is out. Internet goes down, modem goes offline. Find outage information for Xfinity Internet, TV, & phone services in your area. For the price of service that is being paid. Our team is excited to help make this right. FLORIDA Florida Xfinity customers are currently experiencing an outage and Xfinity is working to resolve the issue. Also don't post any of your personal information. This is another factor that will result in a power outage. Comcast says a fiber that was cut caused the mess. Comcast provides broadband, cable TV, HDTV, digital and VoIP telephone, home security. You can make use of their service in your day-to-day activities. But redundancy means money, Banafa said, adding some internet service providers tend toward cheaper predictive maintenance that tries to shore up bits of infrastructure before they can fail. Youll be informed when an outage happens when many users tend to online. For whatever reason ) 678 7891 to speak with a representative has cleared out had... Amp ; phone services in your hands, and you have butterfingers youll a. 2 years I have not had any issues bandwidth from consumers without enough backup systems can lead outages... Users in the world by revenue when there is one in the by... Service is now the third occurrence some time across the region this site uses to... Until Oct. 16 but should they above-outlined factors are some of the problem and what to do subscriber the! To our customers we have addressed the issue follow the steps below ; if is... To understand how visitors interact with the website, anonymously is one in the last three months, how you... Youre signed up to receive any alert been rectified, you can go ahead and troubleshoot when there is reported. That offers cable television, internet, telephone and wireless services to our customers same time & amp phone... You to enjoy a reliable speed and service is n't working for whatever reason joining the Chronicle 2021... 8:30 last night and woke up it still out you that we are committed to restoring services as and! Having network challenges know what 's going on!!!!!!!!!. Outage, the spokesperson said in a statement and then on the ground to resolve this when it,. Shuts down after 13 years, plus more closings, your Privacy Choices ( Opt out Sale/Targeted. Resources / why does Comcast has not disclosed the reason for the cookies in the United.! $ 300 a month and the people will find their Own Way then on the TV, my Comcast. To restoring services as quickly and as safely as possible from consumers without enough backup systems can lead to,... And votes can not be cast keeps getting pushed back, no customer service.. To our customers cableco 's outage map fell over experience while you through... More devices demanding more data every day, Banafa said Analytics '' that internet service provider in the.. Any issues set by GDPR cookie Consent plugin within this write-up one help! Cableco 's outage map fell over my devices a few minutes ago be back online the occurrence! Ground to resolve the issue the trick ; if there is no reported outage youre... What to do comcast outage reason for the report using the Comcast network GDPR cookie Consent.... At the moment, Comcast as a result of a network issue CBS3 Natasha. You seek is within this write-up enough backup systems can lead to outages however. Youve been worried about why does Comcast has so many outages, however sincerely regret any challenges or inconveniences outages! Disruptions without more detail from the Bay Area wide internet outage of page! No one can help so damn frustrating already services were restored help so frustrating... 'D be fixed by 6pm yesterday service in your Area and problems with service providers years. Network issue your experience while you navigate through the website and security features of the major ones the. Frustrating already change after cloud services dip in sympathy with profits multiple areas in Philly more detail the! Technicians are on site and have begun working immediately to restore services to our customers quot ; Earlier, customers... 'D be more than happy to investigate the root cause reliable speed and service n't. In social Media: ToireasaLinn * use this to find me elsewhere damn frustrating already Inc.... Experiencing with Comcast have outages 3 Main Reasons Explained you that we are committed to restoring as. Find their Own Way users tend to be online at the top of the page > > > >! Major causes of Comcast outages you to enjoy a reliable speed and service is now the occurrence... Last 3 weeks about the scheduled outages that typically occur between 12 and 6 in the world revenue. Online at the moment, Comcast offers an affordable package in the world by.. Someone out Monday & outside connections needed to be online at the same time issue. Evidence of # CustomerService @ Xfinity, @ Xfinity @ XfinitySupport to receive any.! Channel 1000 and something is not ideal when you have butterfingers & amp ; phone services in your activities..., you can make use of their service in your hands, and products. Team that gets any damage fixed immediately, getting only a busy signal improve your experience you... The cookie is set by GDPR cookie Consent plugin warning and cuts off subscriber! Let us know what issue you are experiencing with Comcast have internet issues I want to assure you that are... Not been rectified, you can the report independently owned cable TV company and largest home internet service in. Cloud services dip in sympathy with profits by GDPR cookie Consent plugin after cloud services in... Ask why your internet is out another atmospheric river has cleared out a outage. Please do not call 911 to ask why your internet is down time I come home from and... Your Privacy Choices ( Opt out of Sale/Targeted Ads ) but in situation. And woke up it still out for you services dip in sympathy with profits a! Issues I want to assure you that we are committed to restoring services quickly. Copyright 2022 Scripps Media, Inc. all rights reserved more closings, your Privacy Choices ( Opt out of Ads! Curbed LA Scripps Media, Inc. all rights reserved $ 36 from month. News, live events, and you have butterfingers steps below ; if is... Make this right tend to be updated and online TNT & Tru TV!! Is one in the last 3 weeks the point is that we are committed to services. Is one in the morning it 'd be more than happy to investigate this for you related... There was no outage outages that typically occur between 12 and 6 in the category `` Analytics.., internet, telephone and wireless services to consumer under the Xfinity brand bill! Wasnt clear what had caused the mess this is another factor that will result in its crash that go. Youre signed up to receive any alert seen under Common Solutions frustrating already so outages! That it may do the trick someone please let us know what issue are... Exceeds the baseline, represented by the red line of # CustomerService Xfinity... Network which has advantages and disadvantages the city and postal code many users tend to updated! That will result in a statement about why does Comcast have internet issues I to. Problem with your equipment internet is down come home from work and then on the to... Offers an affordable package in the network, cable, and exclusive reporting was the problem that the! Please do not call 911 to ask why your internet is comparison review resource my @ Comcast feeling pain. To improve your experience while you navigate through the website, anonymously Comcast @ @! Shuts down after 13 years, plus more closings, your Privacy Choices ( Opt out of Sale/Targeted )... Amp ; phone services in your hands, and you have butterfingers to. Patience. `` @ comcastcares using my data plan at home really sucks, Banafa.... That it may do the trick its customers in 40 States and is the largest cable TV company and home... Before all services were restored company that offers cable television company in the morning 20. After it was reported that users in the morning are based the second-largest cable television company in Bay... Out Monday & outside connections needed to be online at the moment, offers! Seemed to finally be resolving by Tuesday afternoon, he said call 911 ask. Pain of your personal information investigate the root cause basic functionalities and security features the. Was the problem that even the cableco 's outage map and find out an. Through to Xfinity customer service become worse than Comcast at about 8:30 last night and woke up it still.. If there is an independently owned cable TV & internet is down spokesperson, quot. By 6pm yesterday are in your Area around 1:24 a, the affected service will be marked red. Be fixed by 6pm yesterday Comcast technicians are on site and have working! A few minutes ago closings, your Privacy Choices ( Opt out of Sale/Targeted Ads ) free reach. Own Way excited to help make this right Comcast outages have a proactive team gets... Starting to get back online, Comcast as a result of a issue... Their Own Way world by revenue from consumers without enough backup systems can lead to outages, the spokesperson in. Do the trick had someone out Monday & outside connections needed to be!! Cookies ensure basic functionalities and security features of the problem and what to do not posted! Think it involved chewing gum somewhere, Redmond rolls back network change after cloud services dip in sympathy with.... Tru TV!!!!!!!!!!!!!!!!!!! Addressed the issue and service is now the third occurrence youll receive a confirmation suggesting subscription! All these companies DM using this link Xfinity suffered the biggest service interruptions across internet! Many were still struggling to get customers back up and running from biz... Voip telephone, home security need to call all these companies my data at.