Provide your account details such as email address and username. Finally, you can call their customer service team. Surfshark VPN gives no option to turn off auto renewal with a button, instead you have to open up a ticket with them or hope you connect to their chat support. Fill out the necessary information required, including the reason for canceling. And if thats the case with you, then you need to cancel Surfshark immediately and opt for its best alternative ExpressVPN, which offers fast speeds, excellent unblocking capabilities, and robust security. CyberGhost costs $2.29/mo and allows for 7 simultaneous device connections. If you have finally decided to discontinue using Surfshark and are wondering How do I cancel my Surfshark subscription and get money back? You will find the email address on their website, but they suggest that you use the contact form available on the Contact Us page. Finally, you can also cancel subscriptions by contacting the app provider directly. ExpressVPN costs only $6.67/mo and allows 5 simultaneous device connections. Similarly to NordVPN Netflix goes hand in hand. To cancel Surfshark within 30 days and get and refund surfshark subscription cost, simply send an email to support@surfshark.com and request the cancelation. The security features include TrustedServer technology, a Kill Switch, Split Tunneling, MediaStreamer feature, and AES-256-bit encryption. Connections speed is good. Sign in to your Account and click Billing and Orders > Subscriptions and Contracts. 2. If you decide to cancel during the free trial period, no charge will appear on your card and your subscription will be terminated immediately. Youll also get access to features like dedicated IP, split tunneling, internet kill switch, and much more. This is how you can remove Surfshark from Mac: Note: If you dont see a cancellation button, the membership has already been canceled. Its also considered one of the best VPNs to watch Voot,Hulu, Amazon Prime, and Disney Plus. Thats because Surfsharks free trial for 7 days is only available on iOS and Android. You can also unblock BBC iPlayer and other popular platforms using Surfshark. Click the VPN Surfshark (subscription) you want to review. If you are unsatisfied with the service within 30 days of purchasing, you can cancel your subscription and request a refund. Your subscription will be immediately terminated and you will be returned to the Overview page.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-large-leaderboard-2','ezslot_9',158,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-leaderboard-2-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-large-leaderboard-2','ezslot_10',158,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-leaderboard-2-0_1');.large-leaderboard-2-multi-158{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}. This request can also be made via email by contacting support@surfshark.com. Here are the steps on how to cancel Surfshark VPN subscription: Note: Even if you dont want a refund and want to continue using Surfshark, we still recommend canceling the recurring payment system, especially if you have a long-term plan. You can find our full review here in order to know what features are most important to try out. Surfshark Customer Support My Account Billing Refund & cancellation Refund & cancellation What is your refund policy? Always remember to cancel Surfshark free trial 24 hours before its expiration. These servers allow you to smoothly acquire torrents at incredible speeds while protecting your anonymity with features such as a kill switch. If its been less than 30 days since your subscription, then claim a refund along with cancelation. On top of that, Surfshark offers plenty of tools and features to help keep your identity and data safe. Your account will be charged for renewal within 24-hours prior to the end of your selected subscription There is a contact number provided on the Contact Us page, but please note that this is not a toll-free number and you may incur charges for calling. Press J to jump to the feed. To uninstall and reinstall Surfshark, you just have to click the app and uninstall it from your device. With the free trial, you can explore its features like a strict no-logs policy, unlimited simultaneous connections, ad blocking, and protection from malware and viruses. Reach out directly to VPN Surfshark via Justuseapp. Unfortunately, you can only claim a refund within the 30 day period after you purchase the subscription. Here's hoping that somehow you will get control of your web site, messaging , etc. You are bound to follow the refund policies of iTunes, App Store, and Amazon. Unlimited devices allowed for real!!! If you are not within the first 30 days, request that automatic renewal of your subscription is cancelled, and then let your existing subscription expire. However, not all VPNs are good enough to get past Salto's tough geo blocks. You can easily use NordVPN for several devices and operating platforms such as Android, iOS, Samsung Smart TV, Apple TV, PlayStation, Xbox, Linux, Windows, and Smart TVs. Live chat you get a link but you have to click 4 or 5 times confirming you want auto renewal off. How to Cancel a 7-Day Surfshark Free Trial on Android To cancel your Surfshark free trial on Android, follow these instructions: Go to the Google Play Store and select your account in the top right corner. CITY. Can I be reimbursed after the 30 days warranty? generates virtual credit card information, enabling you to sign in to the free subscription. Surfshark is good for torrenting, offering numerous P2P-compatible servers. Make sure you dont wait too long before canceling Surfshark if you want to because you wont be eligible for a Surfshark refund after 30 days of purchase. Chat sessions are no help. Method 4: Cancel Auto-Renewal via 180 (Call Centre Number)# You can also stop auto-renewal by calling the MTN Call Centre Number, to do that simply dial 180 then follow the steps below. Steps to cancel Surfshark and get a refund via live chat. Beijing. Here are the steps on how to cancel Surfshark in New Zealand VPN subscription: Surfshark goes the extra mile as a no-logs VPN provider to ensure user privacy remains fully protected with powerful features. This robot lawyer can also terminate your membership with: Read on for more helpful tips on how you can get rid of your unwanted subscription easily. Contact The Customer Support Team Via. Required fields are marked *. NordVPN is also one of the fastest VPNs, with impressive speeds and a wide range of servers. Its the moment to put it to good use and ask for a Surfshark refund if you havent passed the 30-day mark. Besides smartphones and desktops, you can also set up Surfshark on Firestick, Kodi, and Roku and use it on all devices simultaneously with the same account. I again contacted their support and initially they acknowledged that the problem was on their system but they then attempted to lead me down that same time-wasting garden path rather than simply acknowledging the error was theirs and begging indulgence. For removing the credit card information from Surfshark, youll have to delete the whole account. In this guide, well break down how to cancel Surfshark subscription into steps so you can receive the Surfshark refund in your account immediately. There are many excellent alternatives to Surfshark, as described in detail in our top VPN providers for 2022 list. When you purchase a plan from Surshark, you must provide your payment information in order to complete the process, and the payment will be processed immediately in most cases. Get help from 24/7 live support team Save my name, email, and website in this browser for the next time I comment. Submit the request by clicking the Send button. The link itself is basically a questionnaire about why you want to turn auto-renewal off and then five irritating nag screens trying to talk you out of it where you constantly have to click 'continue' instead of 'keep auto-renewal', but when you reach the end it is disabled. Go to the website of the provider and log into your account. From here, you can select the subscription that you want to cancel and confirm your decision. If you want to cancel your auto-renewal on ExpressVPN, there are a few steps you need to take. First, open the ExpressVPN app on your device and click on the settings cog in the top-right corner. If you want another quality cheap VPN, then CyberGhost may be the best alternative to Surfshark. If you haven't rated VPN Surfshark cancellation policy yet, Rate it here . If you choose not to use their paid services anymore, they give you a right to claim a refund within 30 days following your purchase of the VPN services. Canceling Surfshark on Apple devices is as easy as on Android. NordVPN offers blazing-fast speeds which let you unblock many streaming platforms like SonyLiv, Voot, Hulu, Amazon Prime, Discovery Plus, ESPN, and YouTube TV without any interruption. Pokemon Go Spoofing Hack Explained. Make sure every public Wi-Fi is safe Cancelling auto renewal isn't straight forward, companies should be made to make it straight forward without having to confirm more than twice. Any unused portion of Surfshark's free trial period, if offered, will be forfeited when you purchase a subscription While Surfshark is one of the most premium VPNs on the market, we understand that not every VPN is suitable for everyone. Protecting yourself from DDoS or doxxing attacks while gaming What else you can expect?? Considering its exceptional speeds and features, ExpressVPN works with BBC iPlayer. Your privacy is real. Click "Edit" beside the VPN Surfshark app and then click on "Cancel Subscription". What Should I Do After Cancelling my Surfshark Subscription? No matter which method you choose, the important thing to remember is that cancelling a subscription does not necessarily mean that you stop using the app. Just a heads up that surfshark is a massive scam and to make sure you cancel auto renewal. The good news is that you won't have to waste your time since theDoNotPay'sCancel Any Service or Subscription product has the perfect solution for you. Check the Terms, Service policy or Privacy policy of VPN Surfshark to know if they support self-serve subscription cancellation or account deletion: Check VPN Surfshark's Privacy/TOS/Support channels below for their Data-deletion/request policy and contact them: Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing. Choose VPN Surfshark, then click "Uninstall". NordVPN has the largest server network of 5600+ servers in 59+ countries, which makes it an excellent alternative if you have decided to cancel Surfshark. By: Author Olin Wade (Remodel or Move Stuff). You must always cancel a subscription at least 24 hours before the trial period ends. You can manage subscriptions and turn off auto-renewal after purchase by going to your App Store Account Settings In this case, you must contact an iTunes shop to get a refund. If you decide to subscribe afresh after receiving a second refund, you cannot get another refund for any other cancellation. We have our unique evaluation system for each VPN provider giving you the best choice as per your need. You can unblock many streaming services with CyberGhost because of its decent connection speeds and optimized servers. In order to cancel your Surfshark subscription and stop recurring billing, you should first log into your account on the Surfshark website. The customer success team is available 24/7 via live chat or email to assist you with any further inquiries. How to Unsubscribe from Surfshark on Apple Devices? Once all the customer reviews are evaluated and analyzed, a final score is assigned to the VPN service. OR. Surfshark is a paid service so youll need a subscription to use it You can also directly contact Surfsharks customer support team via chat session and request the cancelation of recurring payments. App is easy to use and works perfectly. How long does it take to get a refund to my bank account? In terms of customer support, both providers offer live chat, email, and comprehensive help libraries. To say Surfsharks tech support is disappointing is an understatement. Theyll be able to answer any questions you may have and confirm that recurring billing has been stopped. It is a very popular VPN, and is one of the few VPNs that has obtained a number of certifications from independent cybersecurity experts, including an Excellent rating from AV-Test and an Advanced+ rating from Matousec. Open Settings ~Your name~ and click "Subscriptions". Refund & cancellation - Surfshark Customer Support Refund & cancellation What is your refund policy? Once you have claimed your free trial, you have a 30-day money-back guarantee, during which you can experience their geo-restrictions bypass, unlimited data, and no logs policy. For how many days can I get a refund from Surfshark? Tap the Menu, then Subscriptions. On your homescreen, Tap and hold VPN Surfshark until it starts shaking. Click on the live chat icon on the page. I confirmed this from the chat agent and got this response: Youll have to delete your whole account to remove the card details on Surfshark. About Press Copyright Contact us Creators Advertise Developers Terms Press Copyright Contact us Creators Advertise Developers Terms Scroll down to the bottom and choose Cancel Subscription. Youll then be notified that the subscription will end when the free trial period is over. But, Surfshark would also like to solve any problem youre having before you decide you cancel its subscription; therefore, you can always reach out to the VPN at support@surfshark.com. Lets take a look at how can this provider change your web experience and how to get a full refund in case you end up disappointed! Overall, it's an excellent product. - PCMag.com Note: Remember that simply uninstalling the app from your device wont end the subscription, and the company will keep charging you unless you cancel the subscription by the above methods. 5. Contact the customer support to tell them that you want a complete refund (through live chat or contact form as shown in the screenshot below). Kunming. Canceling your Surfshark subscription is not the only area DoNotPay can assist you with. In any case, our guide on how to cancel Surfshark free trial and auto renewal subscription will always come handy in case you change your mind. Yes, Surfshark does work with Netflix. To cancel your Surfshark subscription and claim a refund, contact Surfshark's customer support department through live chat or email at support@surfshark.com. At a subscription cost of $3.99/mo , NordVPN offers six simultaneous device connections along with a 30-day refund guarantee. I subscripted with them via PayPal,so i can be in control with my payment..but I agree that we should have the choice to have it continued or not :), I also used PayPal and canceled autopay on it .so I don't know how they can charge me. 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